VIP Membership FAQ
Are you a plant lover who just can't get enough? Then you're going to love being a Plant Goals VIP Member! Keep reading to learn more...
What is the Plant Goals VIP Membership?
In this case, the VIP stands for Very Into Plants! Which I think you just might be ;) This is a perks membership that gets you discounts and special offers from our store, both in-store and online.
How do I become a VIP?
Click here and choose from one of our three membership options!
How much does the membership cost?
Your VIP access is $9/month or you can choose to pay ahead and save with $24/quarterly and $60/yearly memberships.
What do I get?
- With your VIP Membership you will get:
- 15% off all plants
- 15% off all pots, potcovers, baskets
- FREE delivery (inside the shaded area on this map)
- Early access to sale events (excluding flash sales)
- Exclusive giveaways
- Instagram "Close Friends" access (November 2021: This is changing soon!)
How do I get my 15% discount?
Members have access to an exclusive discount code. Enter VIP at checkout in the discount code area and your 15% off will be applied. You must be logged in. If you are not logged in, you will see an error message prompting you to do so.
If you haven't already created an account, you can do this at checkout or by clicking here and making an account with the same email you used to order.
The 15% discount does not stack on other discount codes. Apply the highest discount if a sale is running.
How do I redeem my Goals AND use my member discount?
Use the VIP code at checkout to get your 15%, then send us an email with your Goals code and we will refund the amount of your reward. Our system won't allow two codes at once.
How do I get free delivery?
Check out as usual and send us an email to let us know. We will refund your delivery fee.
How do I use my discount in-store?
Just let our staff know your VIP account email when they're ringing up your order!
Does the membership autorenew?
Yes, you will be billed automatically and you can cancel at any time. You can access your membership information on your account page.
What payment types can I use for my subscription?
Due to the nature of the recurring payments, our system will only accept card payment for this option. If you'd like to purchase a membership using PayPal, Gift Card, or e-Transfer, please email email@example.com and we will put together a custom one-time order for you.
Can I give a membership as a gift?
This option is coming soon!
I have another question, how can I get in touch?
Email firstname.lastname@example.org and we'll be happy to answer any questions :)