How To Order

Updated October 6, 2020

Hello, plant lovers! We ask that all customers please read this page in full before ordering to avoid any mistakes or delays :)

Welcome to Plant Goals! We are your downtown Plant Shop located at 387 Water Street in Peterborough, ON. Our store is open 7 days a week and you can shop online 24/7 for delivery or in-store pickup.

Please check out the delivery, in-store pickup, and payment options below. Be sure to choose the correct delivery option for your area when you checkout. We do not currently ship any of our items.

LOCAL DELIVERY

Local delivery (Peterborough, ON -- K9H, K9J, K9K, K9L) is FREE for any orders of $25 or more, or a flat rate of $5 for anything below. You can see our local delivery area shaded green on the map below. Local delivery is up to 5 business days.

EXTENDED DELIVERY

We are now delivering up to approx. 50km from our shop for $10 or FREE on any order over $100. Please check the map below to see if we deliver to your area. Please only choose this option if you are within our delivery area. This delivery option is up to 7 business days.

For local and extended deliveries, we will send an email to the email on your account as your order is being packed so you know it's coming that day. If there is an issue, please reply to delivery@plantgoals.ca to touch base with our driver, aka Rich :)


SAME DAY DELIVERY

We offer $15 same day delivery (Peterborough, ON only -- K9H, K9J, K9K, K9L) for orders placed before 1pm. We are happy to gift wrap and include a short note too!

IN-STORE PICKUP

After you choose IN-STORE PICKUP at checkout, you will make your appointment via this link. The link is also sent to you in your confirmation email and it's in our menu too. Appointments are 1-hour timeframes, so you can come any time during your hour.

CHECKOUT + PAYMENT

You can choose one of four payment options when your order from our online shop -- Credit Card, PayPal, e-Transfer, or Gift Card.

Here's what you need to know:

Credit Card + PayPal are pretty straightforward. Enter your details, make sure you choose the correct delivery/pickup method, and you're good to go!

For e-Transfer, choose that option at the checkout and you'll see additional info to complete your payment. Our e-Transfer email is hello@plantgoals.ca and does not require a password. Please complete your payment within an hour to hold your order.

To pay for ALL or PART of your order with a Gift Card, please choose that option, then send an email to hello@plantgoals.ca with your Gift Card number and we will get back to you with your remaining balance or amount owing.

No email or DM orders, please. It helps keep things streamlined on our end. Thank you!

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Use the form below if you have any questions that we didn't answer here! IG messages can get lost, so email is always the best way to reach us. You can also call us at the shop at 705.874.3434 during shop hours.

Drop us a line