How To Order
Updated May 9, 2020
Hello, plant lovers! Please read this page before placing your order.
Thank you so much for all your support, especially during such a strange and uncertain time. It has been our pleasure to be able to bring a little greenery into your lives.
Below you'll find lots of details on how to place your order for local delivery to the Peterborough area.
Take a look and if you have any questions, feel free to reach out to us using the form at the very bottom or emailing firstname.lastname@example.org.
- Des + Rich
Local delivery (K9H, K9J, K9K, K9L) is FREE for any orders of $25 or more, or a flat rate of $5 for anything below. Local delivery is up to 5 business days.
We have added a $10 delivery option for all other areas up to a 30km radius from our shop. This option is up to 7 business days.
We are also offering curbside pickup! (Thanks for your patience!) Click here for more information and to view our available pickup times. Be sure to schedule your time after you checkout because they do fill up.
CHECKOUT + PAYMENT
You can choose one of four payment options when your order from our online shop -- Credit Card, PayPal, e-Transfer, or Gift Card. Here's what you need to know:
Credit Card + PayPal are pretty straightforward. Enter your details, make sure you choose the correct delivery/pickup method, and you're good to go!
For e-Transfer, choose that options at the checkout and you'll be given extra details on how to send your payment. Please complete your payment within an hour to hold your order.
To pay for ALL or PART of your order with a Gift Card, please choose that option, then send an email to email@example.com with your Gift Card number and we will get back to you with your remaining balance or amount owing.
No email or DM orders, please. It helps with our chaos levels on the back end :)
Thank you so much for your patience while we are all learning these new systems and our "new normal" way of doing things. We are so honoured to have your support during this time and we will continue bringing you as many new and exciting plants as possible!
Stay safe, plant lovers! See you soon!
NOTE: We are moving our loyalty program over to the new site, so you will not see your previous points totals at this time. We will send an email when they have all been migrated. Thank you!
Use the form below if you have any questions that we didn't answer here! IG messages can get lost, so email is always the best way to reach us.