How To Order

Updated December 2021

IN-STORE SHOPPING

We are open for in-store shopping at 387 Water Street, in downtown Peterborough, Ontario. Our current capacity is 4 people at a time. Kids are always welcome and do not count toward our capacity :)

ORDERING ONLINE FOR DELIVERY + PICKUP

You will be able to choose either delivery or pickup at checkout!

For pickups, you will get an email letting you know when your order is ready to be picked up downtown! If the items are downtown, you'll be able to choose same-day pickup, for items at our warehouse, we just need a couple days :) Pickup orders must be collected within 3 days of your 'ready for pickup' email. Please contact us if this won't be possible.

For deliveries, you will get an email letting you know the day your order will arrive. Our timeline for deliveries is within 5 business days.

For delivery rates and our current service area, click here.

All deliveries and pickups are packed at our warehouse.

CHECKOUT + PAYMENT OPTIONS

  • Credit Card + PayPal: Enter all your details and you're set!
  • e-Transfer: Choose the e-Transfer option at checkout and you'll see additional info to complete your payment. Our e-Transfer email is hello@plantgoals.ca and does not require a password. Please complete your payment within an hour to hold your order.
  • To pay for ALL or PART of your order with a Gift Card or Boro Gift Card: Do not use the Express Pay options at checkout. Enter your account and address info first, then move forward to the payment section. Choose the Gift Card or Boro Gift Card from the options. Do not enter the Gift Card number on our site, it will not work.

VIEWING YOUR ORDER HISTORY

You can check your order history via your account. Sign in or create an account using the same email you entered at checkout to see all of your orders.