How To Order
Updated July 30, 2020
Hello, plant lovers! Please read this page before placing your order.
We are thrilled to have our retail location open again for in-store shopping and we're excited to bring you new plants and goodies every single week!
Read on for more info on ordering plants for local delivery, pickup at our shop, and more! We will keep updating this page, so be sure to check back :)
Thank you so much for your support during this time! Things are changing every week and you have all been so amazing to roll with us! Stay safe, plant lovers. You're the best.
- Des + Rich (and yes, that's Rich putting our temp sign up in the window below)
Local delivery (K9H, K9J, K9K, K9L) is FREE for any orders of $25 or more, or a flat rate of $5 for anything below. Local delivery is up to 5 business days.
*NEW* We are now delivering up to approx. 50km from our shop for $10 or FREE on any order over $100. Check the map below to see if we deliver to your area :) This delivery option is up to 7 business days.
SAME DAY DELIVERY
We also offer $15 same day delivery (K9H, K9J, K9K, K9L) for orders placed before 1pm. We are happy to gift wrap and include a short note too!
When you choose PICKUP at checkout, you can make your appointment via this link. The link is also sent to you in your confirmation email and it's in our menu too. Appointments are 1-hour timeframes, so you can come anytime during your hour. We're finding this is a little easier to help you get your plants quicker :)
CHECKOUT + PAYMENT
You can choose one of four payment options when your order from our online shop -- Credit Card, PayPal, e-Transfer, or Gift Card. Here's what you need to know:
Credit Card + PayPal are pretty straightforward. Enter your details, make sure you choose the correct delivery/pickup method, and you're good to go!
For e-Transfer, choose that options at the checkout and you'll be given extra details on how to send your payment. Please complete your payment within an hour to hold your order.
To pay for ALL or PART of your order with a Gift Card, please choose that option, then send an email to email@example.com with your Gift Card number and we will get back to you with your remaining balance or amount owing.
No email or DM orders, please. It helps with our chaos levels on the back end :)
Use the form below if you have any questions that we didn't answer here! IG messages can get lost, so email is always the best way to reach us. You can also call us at the shop at 705.874.3434 during shop hours.