How To Order
Updated March 2023
IN-STORE SHOPPING
We are open 7 days a week for in-store shopping at 387 Water Street, in downtown Peterborough, Ontario.
There are lots of parking spots right on our street and all around the block! There is also a parking garage with entry off Hunter St. W and Simcoe.
(For any special hours or changes, our Google listing is always up to date!).
ORDERING ONLINE FOR DELIVERY + PICKUP
Shop with us 24/7 online! When you order from our site, you can choose delivery or pickup at checkout.
For pickups, you will get an email letting you know when your order is ready to be picked up.
For deliveries, you will get an email letting you know the day your order will arrive. Our timeline for deliveries is within 5 business days, but usually orders arrive quicker.
For more delivery details click here.
SHIPPING
We are SUPER excited to announce that we are now shipping many of our plants and other items within Canada!
Plants will ship out on Mondays and Tuesdays to be sure they arrive before the weekend. In most cases we will ship plants via 1-3 day UPS standard shipping.
Shipping Costs
| Flate rate for orders up to $40 | Flat rate for orders over $40 | FREE shipping minimum | |
| AB, BC, SK, NL | $18 | $29 | $250 |
| MN, NB, NS, PE | $16 | $24 | $200 |
| ON, PQ | $15 | $21 | $150 |
A note on shipping costs: We do offer flat rate shipping, however, if a remote address comes up that is not possible for us to ship to within reasonable costs, we will get in touch with you to arrange alternative options. Thank you for understanding. We are not able to ship to the territories.
If a shipping option doesn't come up, it likely means you have an item in your cart that we do not ship. All shippable items will be within this collection.
We also ship our merch collection. These items are not available in-store, they are only available online for shipping. We ship merch across Canada and the US. If you are ordering merch + other items, please place separate orders for more accurate shipping costs.
CHECKOUT + PAYMENT OPTIONS
- Credit Card + PayPal: Enter all your details and you're set!
- e-Transfer: Choose the e-Transfer option at checkout and you'll see additional info to complete your payment. Our e-Transfer email is hello@plantgoals.ca and does not require a password. Please complete your payment within an hour to hold your order.
- To pay for ALL or PART of your order with a Gift Card or Boro Gift Card: Do not use the Express Pay options at checkout. Enter your account and address info first, then move forward to the payment section. Choose the Gift Card or Boro Gift Card from the options. Do not enter the Gift Card number on our site, it will not work.
VIEWING YOUR ORDER HISTORY
You can check your order history via your account. Sign in or create an account using the same email you entered at checkout to see all of your orders.
